At Windowala,, customer satisfaction has always been our ultimate goal. We strive to work and improvise day and night to achieve maximum customer satisfaction.

Our aim

To go above and beyond for customers, and making the customers interest our focal point.

Our Believe

Serving the Customer more than Selling to the Customer

A Satisfied Customer is a Loyal Customer,

What a Customer says about us is more than what we say about ourselves

An investment in Customer Satisfaction is an investment in our Company’s Future

Our strategy

Promote the Voice and Choice of the Customer.

Figure out what customers need and chart a path for the future.

We have adopted a ‘Make it Easy for Customer’ strategy

Make fundamental shifts in our products or services, building an efficient team to deliver the value and experiences customers seek.

Anticipate and respond to changes in customer needs.

How we grow

We grow by asking our customers directly what they think of our service, rather than just self-calculations.

Our success stories ensures a higher Customer Satisfaction Score

Why believe us!

Here’s a walk through on what our customers think about our products and services. A testimony on how Windowala have successfully established trust building a gamut of prestigious clients 

Project 1

Client Name: Masa Hotel, Mumbai Airport

A 10-storey luxury hotel at Mumbai airport expecting world-class products for globe-trotting guests. We provided them with:

• uPVC casement systems with full GI reinforcement to take wind load of 2 KPA.
• Double Glazed Glass Window to cut the heat and sound.
• A 19 feet wide window made with one piece profile that provides a breath taking view of CSIA

Project 2

Client Name: Farida khambata, member of the board of directors of Tata Sons Ltd. and Kotak Mahindra Bank in India.

Problem: Was experiencing a lot of sound due to road construction,

Solution: Sound proof windows to cut the sound and render her villa with a serene and calm environment

Delivery: Project delivered before the agreed time

After Sales Service: There was a minor glitch reported by her after the installation, which our team immediately resolved after she contacted us.

“They did a great job, I was very happy with the service provided”– Farida Khambata

We thank our clients for their kind words which is the catalyst and driving force that enables us to work harder and achieve maximum customer satisfaction.

Happy Clients Happy Us!

Contact us at Windowala to get the best fenestration solutions for your home and commercial spaces.